Welcome to Tranquilidade



Peter de Brito e Cunha
CEO
Visit us at:
www.tranquilidade.pt

Founded in 1871, Companhia de Seguros Tranquilidade has for a very long time occupied a leading place in the nation’s economy, and today is one of Portugal’s major insurance groups. The reliability and strength it has built up over some 130 years, investing in quality and financial rigor, while constantly seeking new solutions, have always steered a course for the company to its major objective: tranquility for its customers.
 
Tranquilidade came into being during the 19th century as a fire insurer called Companhia de Seguros Tranquilidade Portuense – Companhia de Seguros Contra Fogo. Throughout the 20th century, the company expanded its business to cover all branches of insurance and widened its network of local offices.

Nationalized in 1975, Tranquilidade was part of a merger in 1979 involving two other insurance companies - Garantia Funchalense and A Nacional – which led to the setting up of Tranquilidade Seguros.
 
Re-privatized in 1990, in a highly successful operation, Tranquilidade re-established its decades-long links with the Espírito Santo Group, once again becoming part of a large financial group with international prestige. A valuable asset when aiming to be successful in today’s increasingly competitive global market.

In 1993, a time of high growth and dynamism in the Life insurance branch, Tranquilidade decided to spin-off this area into an independent company - Companhia de Seguros Tranquilidade-Vida. Right from the outset, it became one of the leaders on that particular market, continuing to sustain growth up to the present day.
 
Three years later, in 1996, Espírito Santo Seguros was set up. This move was geared to developing the Non-Life banking-insurance cross-selling side exclusively for Banco Espírito Santo and Banco Internacional de Crédito customers.
 
That same year of 1996, Tranquilidade opened a branch in Madrid, which employs the BES-Espanha branches as its distribution channel.

   
STRUCTURE OF TRANQUILIDADE GROUP
An integrated insurance group, organized by channels and market segments
TRANQUILIDADE GROUP
Franchised Branch
Loja With a structure boasting flexibility and ready to respond to the challenges presented by a world that has developed very rapidly, Tranquilidade has established itself as a specialist in protection, with customer satisfaction its key priority. A range of products suited to individuals, families and companies, together with innovative services and different communication channels, underpin the company’s commercial approach.
Linha T Helpdesk
Linha T Headquartered in Lisbon with central offices in Oporto, Tranquilidade has 50 branches spread around mainland Portugal, Madeira and the Azores. There are also 27 franchised branches, all run by professional insurance managers who ensure quality service and a tailored offer. Furthermore, a vast network of agents and insurance managers serves regional areas countrywide.
Claims Line
Linha Sinistros With extended calling hours and a personalized service, Linha T is Tranquilidade’s helpdesk line. Another dedicated line operates where customers can phone-in insurance claims and obtain information.
Internet

Contacto Online

The company’s Internet site – www.tranquilidade.pt – provides details on what is available, where customers can also work out simulations and acquire some products online.
 
Segments
HouseHolds

Health & Personal Accidents
Multi-risk
Automobile Insurance
Retirement Plans & Financial Products
Sport & Leisure Activities

Small and Micro Companies
Workers' Compensation
Health & Personal Accidents
Multi-risk
Automobile Insurance
Third Party Liability
Legal Protection
Medium and Large Corporations

Workers' Compensation
Employee Benefits
Industrial Risks
Third Party Liability


Sector Insurance
Firm Companhia de Seguros Tranquilidade
Location Lisbon
Address Av. da Liberdade, 242
Postal Code 1250-149 Lisboa
Contact Mr. Paulo Mariano (Marketing Director)
   
Web site www.tranquilidade.pt
E-mail infogeral@tranquilidade.pt
Phone +351 213 503 683
Fax +351 213 503 612
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